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WUC new App makes payments easier

Irene Shone

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Mmetla Masire, WUC CEO Source:The Midweek Sun

Water Utilities Corporation (WUC) last week introduced a new App, dubbed WUCapp, to allow clients to easily access their services and also access available service platforms.

CEO of the Corporation, Mmetla Masire said they have introduced self-service platforms in 2017, to allow their customers full control over the full process so they can pay anytime and anywhere using Unstructured Supplementary Service Data (USSD).

“We want our customers to find the right gateway for themselves and their businesses,” he explained. Masire said they recognise how important and convenient these platforms are. He said that through the USSD service which is accessed by *186# from cell phones and their website www.wuc.bw, customers are able to check and pay bills, report leakages and pipe burst as well as update their account details.

Masire said that introducing WUCapp meant a lot to then, which unlike *186#, can be accessed through all phones. He clarified that the WUCapp operates on smart phones and would be accessed similarly with apps like Whatsapp. Therefore he said that he expected the app to be utilised. “I am confident that what we are gathering to launch, is a product that fits perfectly with our strategy to be a world class water utility,” said Masire.

Masire also noted that their call volume went up in their contact centre, with customers requesting for customer numbers and contact numbers. He urged customers to understand that these numbers ease their water payment processes. “They are all available in your water statement. The good thing is that once the contract has been used, the website or even the smart phone can remember it the next time a customer needs to do something that relates to their water account,” he explained.

WUC toll-free number is 0800 555 555, which he also encouraged clients to always use through their telephones and cell phones. He acknowledged their strategic partners, First National Bank of Botswana, Barclays Bank, Standard Chartered Bank and Botswana Post which provide online banking, App, website and other payment options simultaneously.

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OLOPENG HEAPS PRAISE ON BSE FINANCE CHALLENGE

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Minister Thapelo Olopeng

Botswana Stock Exchange’s annual finance and investment competition for secondary school students has been applauded by the Minister of Tertiary Education, Research, Science and Technology, Thapelo Olopeng.

The initiative, a capital market awareness tool that has been running for the past seven years, is increasing financial literacy and a culture of investment among young people. The initiative will see the country raise future billionaires through the stock markets. “It is a breath of fresh air to have tertiary students who are financially literate, who can manage their finances,” said the minister.

He urged students to invest even the smallest allowances they earn and have a hassle-free life after university. “Investing on the stock exchange is not only preserved for the rich, but for anyone with a bank account,” said Olopeng.

The minister said the secondary schools finance and investment competition is participation of the private sector in bridging the knowledge divide.Olopeng said the private sector participation augments his ministry’s efforts of providing and building knowledge and innovation through the development and implementation of the policy on tertiary education, research, science and technology to transform the economy from a resource based to a knowledge based.

“In this connection, we will continue to empower our students in order for them to lead better and successful lives which can propel them into the innovation ecosystem,” said Olopeng. BSE Chief Executive Officer, Thapelo Tsheole said the Senior Secondary Schools Finance and Investment Competition, first established in 2013 aims to sensitise and educate the student community about capital markets, with the strategic aim to increase financial literacy and promote a culture of investing at a young age.

The competition is open to all senior secondary schools across the country, including private and public senior secondary schools.

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WE ARE NOT USING DIAMONDS TO KILL ELEPHANTS, THAT’S HOGWASH! – BOTSWANA MINISTER

The MidweekSun Admin

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Orapa Mine, part of Debswana

Botswana is not using diamonds to kill elephants as alleged by some conservationists after the southern African country announced plans to lift a ban on elephant hunting to address growing conflict between humans and wildlife, a government official has said.

Minister of mineral resources, Green technology and energy security Eric Molale told a mining conference in Gaborone on Monday that the activists were tarnishing the image of Botswana. “That’s hogwash because we as Botswana are [good] conservationists and it is us who worked hard to make sure these elephants [are] brought to the numbers that we do have now,” he said.

“When conflicts arise, it is through consultation, [that we] find out how we can best manage our resources. The people have spoken and we are going to be managing the elephants in the best way that we can.

“We are not culling, we have re-introduced the trophy hunting and if you take 400 elephants per annum for trophy hunting against the 3-5% annual growth rate of the elephant herd that we have…[we are] just barely scratching on the surface.”

Botswana has about 130 000 elephants, the world’s largest population.Molale said Botswana will remain focused on things that are beneficial to the country and will not be distracted by issues spread by people that are not even privy to how things are done in the country.

“We have, however, invited them to come and learn more about what we are doing so they can better understand those important aspects of flora and fauna…”The conflict between humans and elephants had gone up since the ban was introduced in 2014.

Tourism is the second source of foreign income in Botswana after diamonds and conservationists fear that the former will be affected is the government cull elephant.
[Rough and Polished]

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