While the banking sector continues to experience depressed trading conditions and tight competition in Botswana, Standard Chartered Bank Botswana has shown that innovation and technology products are key to the bank’s growth and sustainability.
Head of Retail Banking, Pedzani Tafa said the bank is offering its customers a world-class digital banking experience. The Global Finance has recently awarded the bank, the best Consumer Digital Bank. The prestigious award was one of 23 awards that Standard Chartered Bank won for numerous digital initiatives across its global footprint. “This award is further confirmation that it is indeed market-leading. As we continue to enhance our digital platforms in Botswana, building on the exciting innovations that were launched at our first fully digital bank in Cote d’Ivoire, we are confident that this award will be repeated for more years to come,” said Tafa. The Global Finance awards are an annual recognition of the best financial institutions around the world. These awards have become recognised and trusted standard of excellence.
For his remarks, Standard Chartered Bank Botswana Head of Digital Banking, Oaipetla Fantan added that the platform would only continue to offer greater reach and functionality for the Bank’s customers, “Our digital platforms are dynamic by nature, with each passing month, the platform continues to offer our clients newer features, greater convenience and have reduced the need to walk into our branches.
This year we have bridged the gap between bank accounts and mobile wallets, introduced the 360o Rewards platform, introduced online debit and credit card activations. We have also offered enhanced security features with the addition of Face ID login.
Looking into 2019, there are more exciting enhancements for payment options that we will be rolling out to our customers as they complete their testing phases.”However, in its half-year end June results this year, Standard Chartered Bank Botswana recorded an increase in profits to P28 million after experiencing a decline in profits for about three years.Presenting the results recently the bank’s Chief Executive Officer, Mpho Masupe said even though the commercial bank registered profit, business has not been good during the first six months of the year as they would have expected it to be.
“We have been operating in an environment which has been benign to put it slightly, to an extent that you would have known that the economy only grew by 2.4 percent for the whole of 2017 which was not expected and therefore demonstrating exactly what was happening in the business environment that year.” said Masupe, adding that they are cautious in terms of extending credit.
Cell City rewards customers
Cell City gave away two Toyota Hilux pick up cars worth about P300 000 and three Hisense televion sets worth P15 000 each to their customers through their annual competition.
In partnership with Hisense and Orange Botswana, Cell City conducts annual competitions to reward their customers and contribute to citizen empowerment. Handing over the cars on Friday, Cell City Chief Executive Officer, Brian White said through the competition they want to satisfy their customers and give back to the community. “Cell City and Orange clients were given a chance to win either a Toyota Hilux pickup or a Hisense television set.
All they had to do was purchase any Hisense mobile phone from a Cell City or Orange retail outlet and fill in the competition form in the store,” said White.Thato Ntshabele, who won one of the cars told the Business Trends that she bought a Hisense cell phone worth P900. 00.
“I never expected that I can win a car. I was just filling the forms and dropped into the entry box and I forgot about it. I am so happy to receive this prize and I thank Cell City for this opportunity,” said Ntshabele. Another winner, Dimakatso Mmusi expressed his excitement saying he had always wanted a van and he is grateful to Cell City.
“I just bought a cell phone worth P899.00 at Cell City Railpark mall, I never expected anything, and I was just submitting the form as I was requested by the shop assistants. This car is very useful to me,” said Dimakatso.
Smecha chillie hits the shelves
For the love of food and the passion to apply modern technology processes in food manufacturing locally, Kgalaletso Mothoagae established her own brand, Smecha specializing in relishes.
She processes and packages chillie in 325 gramms and 1 litre bottles selling at P50 and P150. She told the Business Trends that she decided to process chillies as it is one of the products that are rarely processed in the food industry.
She started cooking it for home consumption and later started selling to friends and currently the product has gone beyond borders at South African Spar shops and Restaurants. “I couldn’t look for any other vegetable as most of them have already been processed in the market. It is my first product of research in the food industry so I found out that I can do good business with this product. This chillie is free from preservatives but still has extended shelf life of 6 months,” said Mothoagae
The Kanye born young lady studied food technology and has the passion to explore the food processing market in Botswana and contribute to reduce the high food import bill. “I wanted to explore more about food and use my skills to contribute to the development of the local food processing and manufacturing industry. I also wanted to supplement my income at the same time,” said Mothoagae.
She has a degree in Food Technology. She says there is a lot of potential for business growth as there is a demand for the product locally and in South Africa. “My main customers are individuals in homes, they have embraced the product, and they love the taste. There is also a market that has been secured in SA; it is available in several shops like spars and some restaurants”. In future, Mothoagae said she would increase the product range to 10 using various vegetables and flavours.
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