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Wame Gori integrates IT in youth health care services

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Wame Gori, a youth officer at the Botswana Family Welfare Association (BOFWA) talks to SunHealth about helping young people aged between 10-24 years with a whole range of issues from behavioural difficulties to teenage pregnancy.

What does your work at BOFWA entail?
Capacitating young people in Youth Centred Approach model
Empowering young people on leadership and governance skills in the SRHR field
Assisting young people to plan and implement annual youth plans in accordance with Organisational Strategy.

Discuss the overall services BOFWA provides?
The services at BOFWA are categorised into three strategic pillars which are;
Advocacy Services: The organisation has projects that advocate for the key populations, which are men having sex with men (MSM) and Female sex workers. The advocacy wing also looks into the lives of adolescents and young peoples including underserved and marginalised populations.

Education Services: BOFWA provides Comprehensive Sexuality Education to adolescents and young people who are out of school and also equip them with life skills and workplace wellness

Clinical service provision: The clinical services that are provided are done in three service points being static (BOFWA clinics), outreach (reaching out to the community) and drop in centres (safe spaces).
The services provided are;
HIV Testing Services
ARV services – Provision of ARV drugs to the HIV positive clients and continues monitoring their CD4 counts and viral loads and other general tests. Both the positive and negative clients are then linked to care either to nurses or to doctors.
Sexually Transmitted Infections (STI) screening and treatment- BOFWA provides screening and treatment of most of the STIs
Screening of cancers of the reproductive health – Pap smear, VIA, and cancer of the prostate gland
Obstetrics
Family Planning Services: Long Acting Reversible Contraceptives (LARCs) and Short Acting Reversible Contraceptives (SARCs) which are Implants, IUCD, injectable, pills, condoms
Psychosocial support: BOFWA provides psychosocial support to its targeted population in all areas of life not only SRHR and relationships.

What is your normal day at work like?
Working with young people is interesting, mainly because there is nothing for them without them, every decision making and any plan or activity that I may think of, I have to request for their input. Again there is competition with other NGOs , thus there is need to focus and produce competing initiatives and have a calendar of events at the top of your head for better response with country youth programmes.

What would you change about your profession, given a chance?
I recently went on a big change in my profession. I was a regular IT person, but now, the combination of technology and young people is amazing. I had shifted from only focusing in hardware/software, networking, databases and web development to making technology add value to BOFWA. Aligning it to their strategy, all they need is to reach more young people with ASRH information by any means and technology is the way

What are some of the challenges you have had to tackle in life/in your job?
Working for an NGO on its own is a challenge; you multitask, as I had to transition from the world of IT to that of youth empowerment and have time for them both, the only thing is not to concentrate on the difficulty of the work, instead on its results and rewards, else you will be discouraged. By entering the NGO life you don’t ask yourself what the organisation can do or has for you, but what you can do or have for the organisation.

What do you love about your work?
It’s not about profession, but patience and passion and determination. Growth and love for reading and research will automatically expand. Putting yourself into the lives of young people becomes involuntary. Love for people, caring for them, guiding them and being more concerned about making them feel good about themselves than making them feel good about you; and acceptance of every human being regardless of their sexual orientation is what I like about my work.

What’s you take on unsafe abortion in Botswana? How prevalent is the problem and what can be done to fix it?
I am aware that Unsafe Abortion contributes 15% of the total maternal deaths in Botswana, and I acknowledge that unsafe abortion requires intense programming to reduce the incidence of abortion-related deaths.

Sexual and reproductive health including HIV is a key adolescent health area. What are your thoughts and your experiences as you work with young people?
Working with young people has proven to me that they lack knowledge in various key SRHR areas. For example HIV knowledge levels in adolescents is 48.3% and this can only be managed by using the Youth Centred Approach in SRHR Programming
Empowering those young people helps develop their negotiation skills and decision making. They will start to open up and start sharing SRHR issues on their social media to inform their peers.

How do you think we can effectively prevent a vast majority of adolescent pregnancies and HIV infections?
Upscale uptake of Comprehensive Sexuality Education (CSE) for adolescents and young people, this will increase access to contraceptives. BOFWA is one of the NGOs that have service providers that are forever youthful at heart, who are trained in Comprehensive sexuality education, attitude transformation and values clarifications; and who can communicate well with adolescents to lay the foundation for them and to make them feel free and accepted the way they are. If young people are made free by communicating and educating them on CSE issues, and if their parents can accept the reality that their adolescents need that communicator who will educate them from a different angle, not the classroom setting- then I see a decline in pregnancies and new infections.

What are your thoughts on PrEP being made available for young people to prevent HIV transmission?
Prep requires intensive knowledge building in adolescents and young people to prevent myths and misconceptions that will lead to a rapid growth in new HIV incidences

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Forgiveness is a virtue

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It’s hard to get through life without experiencing some resentment. Executive Director – Phronesis International College (PIC) and Counselling and Psychotherapist, Peacebuilding and Life Skills Education Specialist Dr Thelma Kgakgamatso Tlhaselo-Majela discusses forgiveness and why letting go is good for you.

What forgiveness?
Forgiveness is a process that positions one on a healing path by choice in an attempt to resolve the psychological stress and trauma one could be experiencing. These pains and emotional injuries may stagnate one into feelings of anger, bitterness and resentment and in worse cases depression, anxiety and post-traumatic stress disorders. If left for long, protracted unresolved psychological distress and or trauma could deepen one more into multiple losses.

It may generate hatred and desire to cause harm on the other and this can throw one into revenge and or vengeance. Forgiveness then starts from the cognitive ability to choose letting go of the emotional and cognitive baggage thus granting the self or inner being power to constructively open portals of intrapersonal empowerment. Moreover, a well-integrated process of forgiveness could shift one into an empathetic and compassionate psychological space filled with virtue and psycho-sociological attributes of restoration that accentuate positive benefits of healing.

In your experience,what are the common issues that need forgiveness?
Life by nature is riddled with so many issues and challenges characterised by diversity and complexity hence appropriate understanding is very important. People are social beings that co-exist through healthy connectedness and this may happen at the physical, personal, socio-cultural, psychological, financial, spiritual; political level to mention a few.
We all need a deepened awareness on how the intra-personal (within self), inter-personal (with others), inter-group (within groups) and international (nation to nation) relational connections play out in life. These healthy relationships deserve to be developed, nurtured and protected lest they become dysfunctional and corrosive.

The common issues for forgiveness are varied and highly individualised. One person may look at what another is struggling with and may consciously or unconsciously belittle it because for them it appears an easy or small matter but people are unique and this deserves respect. The relational betrayals, emotional injuries, corrosive conflicts and intractable may result in residual emotions that can cause people to drift into anger and bitterness. In such accounts, people may find themselves responding through avoidance or seeking revenge which has the potential to cycle one back into deeper pain.

The complexity of forgiveness may originate from the nature and quality of the relationship one had, the nature of the wrong committed with the cognitive interpretations one ascribes to the event. This includes significant others such as spouses (couples), children, family relatives, colleagues, bosses and subordinates in the work place.

Sometimes, it may be people we do not know that have hurt us such as a murderer, rapist or an abuser and may not even acknowledge that they have done anything wrong to us. It may also be about the symbolic losses where the people and or situations to forgive do not physically exist such as a dead person or a geographic disconnection. In such cases, the existential reality of the phenomenon remains true, real and alive in the psyche of the emotionally injured person and requires a healing process.

Is it possible to forgive when one is still angry and can you forgive someone who does not think they have done anything wrong?
Forgiveness is a process that one does by choice for oneself and not for the perpetrator because one understands that the pain and suffering one is experiencing has a direct injurious effect on one’s life. Similarly, revenge and vengeance which for long has been one of the rudimentary human responses can only promote increased pain as it stagnates one into more hurt and pain.

It often cycles one back into psychological trauma hence one needs to perceive value addition in engaging in forgiveness because it can be logically and rationally incomprehensible when one is caught up in this quagmire. A bitter-angry person may grapple with cognitive dissonance which is an internal struggle to understand why they have to release someone who according to them deserves a punishment or better still refuses to acknowledge that they have done anything wrong.

But irrespective of the reason, holding on to anger, bitterness and resentfulness within the inner self can only grant one false gratification that they are holding the perpetrator to ransom. Needless to say, we have no control on how the other person thinks and feels and we may actually be subjecting ourselves to increased injury and punishment from the very issue we are contending with.

Seeking professional help will assist one to work through the psychological defence mechanisms such as denial, repression, rationalisation, reaction formation, regression to mention a few that may promote dysfunctional tendencies in un/forgiveness processes. Notwithstanding, people need to be assisted with respect for human dignity within them and never be forced and or coerced into forgiveness when they are not ready to do so. Given that anger will consume the person already holding the pain and hurt whether it is perceived or real, working on forgiveness can be a desirable option to open the healing process.

Can you discuss the rewards or benefits of forgiveness?
As can be seen, it often pays to work through forgiveness hence the concept of working it out because people respond to pain and trauma differently. The rewards and benefits shared in this context are not by any means exhaustive because there are several psycho-social models for assisting people to process forgiveness issues and this requires well trained service providers.

*People who are angry and bitter are often not desirable in social contexts because they may consciously or unconsciously spill this negative energy on other people and this tends to repel instead of attract social connections. At intra-personal level, we are likely not to find our inner life peaceful and enjoyable if we are ever stuck psychosocially on anger and bitterness because it may promote self-hate, poor self-concept and negative self-esteem. So it pays to be gentle to love yourself enough to desire good emotions about and towards other people for that will rub corrosively on your personal well-being. The benefits of forgiveness include enabling one to circumvent these psychological pains and trauma that can affect quality of life with self and others which may compound stress levels.

In extreme cases people may sink into depression and anxiety which could ripple into other areas of life such as sexual dysfunction, eating disorders, substance use and abuse, relational conflicts and psychosomatic illness. Forgiveness builds a healthy mindset and that attracts a healthy personality which consequently leads to healthy social and physical well-being. Forgiveness fills the inner space with good attributes and this is shared with others. We then by addressing forgiveness issues reduce on maladaptive tendencies and lift on psychosocial protection thus leading to safeguarding the intra-personal, familial, corporate and societal communities from effects such as divorce and relational stressors.

At corporate and industrial level, a socio-psychological space that is riddled with un/forgiveness is a breeding ground for visible and invisible costs. For instance, a huge cost can emanate from a collective environment that is unproductive because of collective stress and restlessness. A workplace where people are transparent and honest and regard others with respect to deserve forgiveness often tends to promote healing communities where others feel safe and do not fear hence they can work to the optimum level of their potential.

We also benefit as a nation when we are characterised by forgiveness because we have a strategic desire to promote a knowledge-based community as the foundation for transformational change. Botswana considers people as a reservoir for knowledge and wisdom to lead as change agents and if we are a community that is unable to work through issues of forgiveness, we may create or nurture a psycho-sociological space that disempowers collective construct for healing communities.

A Motswana who is able to forgive is likely to live with people from other backgrounds and has a healthy and broader capacity of dealing with diversity and differences with virtue and competencies for the 21st century to advance the nation at local, regional and international level.

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Know Your Specialist

Rabiya Mahomed-McGeoff: Talking Marriage and Family Therapy

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Increased mental health awareness is leading to demand for therapists to serve couples and families. Licensed Marriage and Family Therapist, Lead Clinician, Rabiya Mahomed-McGeoff talks to SunHealth about being one of the most important confidants a person or family can have.

What is a Marriage and family Therapist?
A Marriage and Family Therapist is a mental health professional trained in psychotherapy and family system, and licensed to diagnose and treat mental and emotional disorders within the context of marriage, couple and family system. A Marriage and Family Therapist treats a wide range of serious clinical problems including adult schizophrenia, depression, marital problems, anxiety, individual psychological problems and child parent problems.

How did you become a couple and family therapist?
When I did my undergraduate studies in Psychology, one of my professors was a Marriage and Family Therapist.
He introduced systems theories and they made sense to me. So I decided to pursue marriage and family therapy.I did my Bachelors in Psychology with a minor in Women Studies at University of Massachusetts. I did my Masters in Marriage and Family Therapy at Alliant International University in the US. After completing my Masters, I did clinical experience for two years, completing 3000 hours of direct client contact (which is a requirement in the State of California before one can seat for the licensing exams.)
I sat for the two exams and passed. I got licensed as Marriage and Family Therapist in California, USA.

What do you most enjoy about your work?
Giving clients hope, a voice, walking them through transitions and seasons in their lives and seeing them gain insight on their issues.

What is the most challenging thing about marriage and family counseling work?
The most challenging thing is when I work with teenagers where parents don’t want to get involved.
They just drop their children and expect me to fix their children. In most situations you find that parents are the ones with problems and are the ones who need therapy not the children.

What is the biggest myth about therapy?
That you only go to therapy when you have problems. That is not the case; therapy empowers and helps to facilitate personal growth in one’s life. For couples, therapy helps with tune in and awareness of issues before there is a problem.
It strengthens the family and the marriage bond. And also the assumption that therapy is free. I still get amazed by my educated friends who get shocked that therapy is a paid profession.

In general, what do specialists in this practice offer?
We offer couples therapy, individual therapy, child therapy, and group therapy on different issues; grieve therapy, premarital counseling, divorce mediation and recovery.
We consult for organisations on different issues including restructuring, retrenchment and workplace communication.

How do you stay detached from your counselling work? Is it even possible?
I have been practicing for more that 10 years now, throughout the years I have created some rituals that help me to transition from work to family life.
I have learned to set clear boundaries. At the end of my work day I put my phone on a silent mode for 30 minutes. I write down things that I have accomplished on that day and one thing that I am thankful for. I do basic breathing exercises. When I close my office door that’s the end of work – when I get in the car I listen to music until I get home.

What experiences are most useful for people becoming counsellors?
You need to be passionate, enjoy working with people and be willing to learn from your clients.

What seems to be the biggest obstacle for clients in therapy?
Not taking responsibility for the choices one has made over the years.

Mental health problems seem to be skyrocketing in our society lately? What are the reasons for this and what can be done about it?
I don’t think mental health issues are skyrocketing. Mental health issues have always been there. It is only that in our culture when we don’t understand something we find a way to label it. Mental health was often labeled as “botsenwa, mopakwane or boloi.”
There was a stigma for a person suffering mental health problem and their family. Often times they were ridiculed and treated as outcasts and shame to their families. Now people are beginning to be open about mental illness and it seems like it is skyrocketing because of the increased awareness.
We need to educate people more about mental health so that they can be aware and be sensitised on mental health issues.
That is a step to destigmatising mental health and learning the importance of early intervention, which can make a difference in one’s life.

If there is one thing you wished your clients or patients knew about treatment or mental illness, what would it be?
Mental health is a real illness. It’s not a character defect and it is okay to live with mental illness.
I have heard that after a couple has a child, which is notably one of the happiest times in anyone’s life that the satisfaction and overall happiness in the marriage can dramatically decrease. Is this true, and why is this? What can couples do to sustain their marital happiness after children?
Having a child is a transitional time in a couple’s life. The reason why it feels like a couple’s happiness has decreased is that the couple did not prepare for the transitional period and therefore they don’t know how to behave, or support each other with the introduction of this new person in their lives.
It is important for the couple to prepare for this period. This is another time in a couple’s life where couple’s therapy is necessary to help process and explore different ways of preparing for the anticipated additional member of the family.
The challenging thing in this transitional stage is that one partner takes a back seat while the other one is the driver of all things baby.
It is a normal transitional challenge and with preparation and awareness it can be handled better to ensure that the fire keeps burning.

What do you do to personally cope with stress in your life?
I pray, read, exercise, spend time with the people I love, balance family life and work life.

If you had your schooling and career choice to do all over again, would you choose the same professional path? If not, what would you do differently and why?
I will do it all over again. I feel honoured and humbled when people come to my office and choose to trust me with their inner fears. It often gives me joy to see them walking away with a smile.
As a therapist I make a difference in people’s lives.

What is the best advice you can offer to readers on leading a meaningful life?
Be true to who you are as a person.

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